What is one main function of training personnel in a records management system?

Training personnel in a records management system primarily serves to ensure they understand the functionality of the system. This understanding is crucial for efficient and effective use of the system, as it enables staff to perform tasks accurately, utilize features appropriately, and follow protocols for maintaining and organizing records. When personnel are well-trained, they are more likely to manage records correctly, ensuring that the information is accessible, secure, and utilized in compliance with organizational policies and legal requirements.

Understanding system functionality also empowers users to troubleshoot minor issues and enhance their productivity by utilizing available tools and features to promote better record-keeping practices. This lays a firm foundation for the entire organization’s records management processes, improving overall efficiency and compliance.